SerryValidaTek would like to thank and acknowledge Lovetta Serry (“Serry”) for her hard work and dedication! Serry was recently promoted to Service Desk Analyst Tier 2 on the U.S. International Trade Commission (US ITC) IT Service Desk and Systems Engineering contract. She now works closely with the cybersecurity team at ITC by performing patches and troubleshooting technical issues that are escalated from Tier 1. Serry became a ValidaTek employee in June of 2016, but has worked at ITC since April of 2015. She has several certifications under her belt such as CompTia A+, Security+, Network+ and an MCP (Microsoft Certified Professional) certification. Currently, Serry is working towards her Bachelor’s Degree in Computer Science. When asked how she feels about working for ValidaTek, Serry stated that ValidaTek is one of the greatest companies she has ever worked for. She supported that with adding that she appreciates everything the management and the corporate staff does for ValidaTek employees such as recognition for work, the company culture and activities. Serry stated that as a ValidaTek employee, she does not mind waking up every morning to go to work because she knows that she is motivated to do the best she can and feels supported by everyone within the company to succeed.